Karen is a dynamic trainer with over 20 years’ experience as a trainer, business analyst, and writer.

Her interactive training approach ensures higher levels of participation, retention, and on-the-job application. And, she makes learning fun!

Karen is passionate about clearly communicating, whether in writing, presenting, or collaborating with colleagues. She has a B.A. in English from the University of Virginia, and is a member of the Association for Talent Development.

Karen has a Certificate in Instructional Design and is a formidable Scrabble player. Her company, Clarified Concepts, is headquartered in the Seattle area, and designs and delivers customized training to clients internationally. She has multi-year contracts with Washington State and the Department of the Navy, and is a faculty member with American Management Association.

For more background on Karen, visit: http://www.linkedin.com/in/karenmlane.